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Types of Messages

Automate your patient communication and interactions
with multiple message types.

Patients want meaningful and personalized interactions with their healthcare providers. Reach your patients the right way with automated and customizable messaging technology.

  • Appointment Reminders

    Even the most diligent customers and patients can benefit from meaningful, strategically timed appointment reminders. Automate and customize appointment reminders to ensure your patients receive an email, voice, and text reminder prior to their upcoming appointment.

  • Preventative Care Messages

    Reminding patients that it’s time for an annual exam or sharing a health tip is easy and promotes healthy behavior.

  • Follow-up Messages

    Patients only retain 20-60% of information that is shared with them during the appointment. Go beyond the standard appointment reminder. Send messages with pertinent follow-up information to increase patient satisfaction and decrease readmissions.

  • Billing Reminders

    No-shows cost the healthcare industry $150 billion per year, on average. While appointment reminders get patients in the door, many leave with outstanding balances. Send billing reminders via email, voice, and text to help patients remain proactive with their payments.

  • Program Promotion

    Patients crave customized and meaningful communication from their healthcare providers. Improve patient retention and engagement by sending messages to patients about programs, workshops, flu shot clinics, and other important initiatives.

  • Message Broadcast

    Easily contact patients in emergencies or with other important messages. Our self-service message broadcasting tool allows you to create, test, launch, and track the performance of custom notification campaigns – anytime, anywhere.

The initial installation was awesome. It was quick and very detailed. The return on investment has been phenomenal

Nancy Grimm, Practice Manager, Georgia Urology.

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Stericycle helps enhance your patientcustomerbrand experience.

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