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Platform

Send automated messages
that are both personal and informative.

Maximize the value of every patient interaction with automated and customized email, voice, and text message communication.

How it Works

graphic illustration of the steps involved in our automated messaging text below

1
Information from your scheduling system retrieved
2
Custom messages created using your information
3
Messages delivered to patient
4
Patient takes action
5
Response recorded in our cloud-based system
6
Information recorded in your EMR/PM
7
Responses & confirmations viewable in your portal

Customizations

Customization is the key to engagement. Our automated messaging platform builds messages based on four key pillars: when to arrive, what to bring, what to prepare, and what to do on arrival. Each pillar is strategic to reducing no-shows, increasing patient preparedness, and increasing patient and staff satisfaction.

Learn More

5 days before appointment

 
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3 days before appointment

 
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1 day before appointment

 
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3 hours before appointment

 
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Integrations

Integrating with your EHR or Practice Management Software is safe, secure, and simple — and allows you to track and report on all messages with minimal effort. We invest in our platform to ensure both optimal performance and client protection. Each message is sent in a manner that ensures your brand remains compliant with increasingly strict regulations and expectations.

Top EHRs we Support

It really helped us as we grew our practice. It freed our staff to take care of other tasks, streamlined our patient workflow and significantly reduced our no-shows. This made our growth much smoother.

Joseph Rios, IT Manager Madison Avenue Radiology Center

Stericycle helps enhance your patientcustomerbrand experience.

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