Enable callers to send you image files that attach directly to their call information.
Watch in real-time as live agents add information to messages.
Provide explanations, instructions, or directions by adding notes to a call.
Build and manage a completely autonomous call answering solution.
Create a completely customized flow for your incoming calls.
Ensure your calls get answered by the right people every time with scheduled routing.
Import existing contacts or add them directly from your call list.
View all incoming and outgoing calls placed between your number and the contact.
Link social media profiles for quick access directly from your contacts page.
Use a number that your unique customer base will feel most comfortable with.
Help your marketing team by creating tracking numbers to monitor call origin.
Cater to all your customers with our English, Spanish, and French speaking agents.
Ring multiple numbers at once to ensure callers always receive timely support.
Design your script flow around caller responses to gather necessary information.
Securely send data to your CRM, analytics system, or customer support software.
Organize your report by phone number for statistics on a specific script or call type.
Sort important metrics by date to find insights on daily and monthly call volume.
See where calls originate with the "view by tracking number" functionality.
Manage your schedule depending on availability without overlapping times.
Add backup contacts to on-call schedule shifts to ensure you never miss a call.
Let the agent know how to dispatch the call by adding unique instructions.
Create an unlimited users and route follow-up calls to their email inboxes.
Organize users by department for easy management and inbound call notifications.
Filter notifications to different users or departments based on script responses.
Take calls and messages anywhere with our mobile app. for Android and Apple.
Securely chat with employees without leaving the LiveAnswer platform.
Provide 24/7 customer support with an easy-to-use, seamless solution.