Highly-trained, healthcare-focused agents support patient calls, promote loyalty, and support organizational goals by seamlessly representing your brand.
Our technology infrastructure provides secure, HIPAA-compliant healthcare call centers to help you connect with patients and optimize their experiences.
Professional services and workflow consulting expertise optimizes your communications to deliver the best experience while meeting operational goals.
Patient experience experts support your brand and optimize appointment fill rates with scheduling system integration and real-time updates.
Match callers to the best physicians based on their needs, increasing conversion rates and enhancing patient acquisition and retention programs.
Experienced, highly-trained nurses use physician-approved guidelines to answer callers' medical questions and support patient access and acquisition strategies.
Manage patient interactions any time of day with HIPAA-compliant services. With our 24/7 accessibility, patient calls are always promptly and professionally answered.
Agents provide friendly telephone reminders to ensure appointments and classes aren’t missed, promoting patient health and lowering no-show rates.
Trained experts follow up on post-discharge instructions and future appointments to help reduce readmissions and optimize care with satisfaction survey calls.