Highly-trained, healthcare-focused agents protect your brand 24/7 by becoming an extension of your organization.
Our strong technology infrastructure provide secure, state of the art, HIPAA-compliant healthcare call centers to help you connect with patients and optimize their experiences.
Our professional services and workflow consulting expertise ensure your communications center is optimized to deliver the best experience, while also meeting operational goals.
Patient experience experts support your brand and optimize appointment fill rates with scheduling system integration and real-time updates.
Match callers to the best physicians based on their needs, increasing conversion rates and enhancing patient acquisition and retention programs.
Support your patient access and acquisition strategies. Partner with experienced, highly-trained nurses who use physician-approved guidelines to answer callers' medical questions.
Manage patient interactions any time of day with HIPAA-compliant services. With our 24/7 accessibility, patient calls are always promptly and professionally answered.
Agents provide friendly telephone reminders to ensure appointments and classes aren’t missed, promoting patient health.
Our trained experts follow up on post-discharge instructions and future appointments to help reduce readmissions and optimize care with satisfaction survey calls.