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Services

Create Communication Strategies
that Strengthen Your Brand and Bottom Line

From live phone answering to online self-scheduling software, we help organizations exceed customer and patient expectations, improve brand experiences, and drive revenue growth. Our scalable solutions can be customized to meet your unique needs, no matter your size or industry.

Call Center

Our highly customizable, reliable telephone answering services ensure your customers are cared for by the industry’s top call center agents. We expertly provide professional, compassionate service in a way that supports your customers’ needs and brand’s initiatives – 24/7/365.

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  • Expertly trained customer experience agents
  • Dependable, brand-enhancing support
  • After-hours live phone answering
  • Daytime call center support

Communication Technology

In today’s digital age, more and more customers and patients expect to receive digital communications. Technology-based tools can not only save time and money, they help support your organization’s key initiatives. Communication tools can increase customer acquisition, retention, and satisfaction.

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  • Timely, informative reminders
  • Customer-focused scheduling solutions
  • Brand-driven on-hold messaging
  • Email, voice, and text messages

Patient Access

By partnering with the industry’s leading communication expert, you can rest assured your patients’ needs will be professionally, compassionately, and compliantly managed. Our communication solutions provide the competitive edge needed to position your healthcare organization for success.

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  • Quick, reliable communication solutions
  • Increased patient access and satisfaction
  • Automated appointment reminders
  • Online appointment self-scheduling

Why Stericycle

Our professional customer experience experts are passionate about crafting exceptional experiences and rely on best practices and your brand’s unique messaging throughout every interaction.

A Partner You Can Trust

HIPAA Compliant
Meaningful Use
AICPA SOC
PIPEDA Compliant
Trustwave
Learn More About Our Security

Stericycle helps enhance your patientcustomerbrand experience.

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