We are intake triage experts who serve as an extension of your personal injury law firm. We treat every caller as a potential case. Your intakes always receive the empathy, consistent professionalism, and total focus they deserve.
With more than 17 years of industry experience, our specialists have secured millions of intakes for clients. Our intake process is customized according to your firm’s criteria, allowing us to quickly identify and prioritize opportunities and enabling you to focus on signing the high-value cases that drive your business.
or better quality standard for all intake specialists
We use custom scripts based on your law firm’s intake criteria to expertly drive multi-channel inbound and outbound communications and serve as a seamless extension of your business.
Our goal is to help personal injury attorneys grow their businesses and be successful. When you choose Stericycle's Legal Intake Professionals answering service, you’ll enjoy the benefits of:
Stericycle's Legal Intake Professionals was founded as and remains entirely focused on legal intake. To date, our intake specialists have completed more than two million intakes.
Our legal intake specialists handle calls regarding auto accidents, slip and falls, medical malpractice, pharmaceutical injury, nursing home abuse, workers’ compensation, and more.
Volume-based pricing plans ensure you only pay for the services you use. With our telephone answering support, you won’t miss another valuable opportunity.
We are the best at what we do: securing new clients for law firms just like yours. With proven legal support services, your administrators, investigators, and office staff can focus their talent on casework while we focus on taking and processing your calls.
Our legal call answering service ensures your business never misses a valuable interaction. We provide expert support all day, every day.
Our legal-specific agents undergo rigorous training. We always provide the empathy, consistency, and professionalism you deserve.
We record and provide every call answered by our team to ensure accuracy, professionalism, and attention to detail.
Our custom scripts and protocols seamlessly mirror your law firm’s intake criteria and allow us to serve as an extension of your intake team.
We connect qualified callers to your firm's representatives, send email notifications for every intake, and provide expert support to your clients until the transfer is made.
We answer, triage, and prioritize your injury law firm’s calls, chats, and website form submissions as accurately and quickly as possible.
Steve Singleton, Allen & Allen, VA
Carter Mario, Carter Mario Injury Lawyers, Hartford CT
William Berg, Berg Injury Lawyers, San Francisco - Sacramento, CA
Chad Dudley, Dudley DeBosier Injury Lawyers, Baton Rouge - New Orleans, LA
Ed Bernstein, Bernstein & Associates, Las Vegas, NV
Jerry Parker, Parker & Waichman, New York, NY