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When a catastrophic event strikes, emergency calls can quickly overwhelm a contact center. Hold times and abandonment rates can skyrocket and negatively impact a distressed policyholder’s experience. Our call center technology can help deliver the best possible service for both your routine and crisis interactions, ensuring your customers’ needs are met every step of the way.

A Solution You Can Trust

  • Experience Handling Over 5,000 Events
  • Dedicated Answering Service – 24/7/365
  • Support in as Little as 48 hours
  • FNOL and Catastrophic Event Support
  • Manage up to 20K-40K Calls an Hour
  • Mass Message Outreach Capabilities

Services We Provide

We Are A Partner You Can Trust

HIPAA Compliant
Meaningful Use
PIPEDA Compliant
Learn More About Our Security

Add heart to your communications.

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