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Case Study

Healthcare Reminders – Radiology

With cutting-edge technology, Madison Avenue Radiology Center provides its patients with reliable communication and accurate results. By implementing Stericycle Communication Solutions' automated patient-communication solution the organization was able to regain 2-3 hours of staff time each day that was previously spent calling patients for appointment reminders.

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Results included:

  • No-show rate reduced from 20% to 7.5%
  • 3 ways to communicate: email, voice, and text
  • Simple HL7 integration
  • Responsive customer service & support
  • Seamless integration with NovaRIS
  • Lower cost of care