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January 29, 2018

5 Ways to Get Customer Communications Right

If your communication strategy doesn’t create personalized customer experiences in 2018, you may very well lose loyal customers. According to Salesforce, 52 percent of consumers …

November 06, 2017

Web Lead Acquisition: Don’t Leave Them Hanging

Last week we talked about three basic ways to acquire web leads: SEO, social, and paid advertising. Today we’re going to focus on what to …

October 30, 2017

Web Lead Acquisition: Are You Doing It Wrong?

If you have any sort of web presence, you likely count on leads from internet. The question is, are you doing it right? From organic …

April 18, 2017

When Do Patients Expect Healthcare Engagement? Before, During, and After an Appointment

At any given time, only about 15 percent of the population can be considered a patient while the other 85 percent operates as a consumer. …

January 20, 2017

Strengthen Business Relationships with How to Say Anything to Anyone

Communicating in the workplace is one of the most crucial aspects of business – but can also be the most awkward if we don’t have …