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2017: The Year of Texting

It feels like just yesterday we were talking about 2016 being the year of the digital health boom and EHR/patient portal adoption, and in hindsight, we hit the nail on the head.
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September 21, 2016

5 Pitfalls of an Unreliable Appointment Schedule

In many non-emergent healthcare practices, the most important daily report is the appointment schedule. In any facility where patients call in to schedule an appointment, …

September 20, 2016

Manually calling patients – does it always help?

At first glance, manually calling patients for appointment reminders seems like the most straightforward thing: since you already have office staff, they can easily make …

September 14, 2016

Manually calling patients – is it in their best interest?

Making appointment reminders is a proven way to get patients to show up for their appointments, but is manually calling the best method for your …

July 27, 2016

Calculate the cost of patient no-shows – the equation.

It is an inevitable part of every practice: patients who do not show up for their appointments. Whether this is because of transportation or logistics …

July 26, 2016

3 Major Costs of Patient No-Shows

It is an inevitable part of every practice: patients who do not show up for their appointments. Whether this is because of transportation or logistics …

July 18, 2016

4 Things You Need to Know About Overbooking

Most practices are guilty of it. Many believe it saves time and money. Some even believe it will help reduce no-show rates. What is it? …

July 13, 2016

Overbooking: It’s Not Worth the Stress

Most practices are guilty of it. Many believe it saves time and money. Some even believe it will help reduce no-show rates. What is it? …

3 Technology Tips to Help Market Your Funeral Home

Competing with other local funeral homes can be a challenge. With similar services, capabilities, and offerings, funeral home directors may find themselves wondering how to …

June 21, 2016

Communication Showdown: Live Voice vs. IVR

Quality client communication is an invaluable asset to any company. However, not all methods are created equal – and every business requires a different degree …

May 31, 2016

Patients Want Online Appointment Scheduling

…And They’ll Choose Providers Who Offer It Over Those Who Don’t. We live in a society that values ease of access. Need to book travel? …

May 16, 2016

For Millennials, the Name of the Game is Change

The largest generation in the United States (outnumbering boomers by 7.7 million) and one with tremendous purchasing power, millennials are driving unprecedented change in healthcare. …

April 29, 2016

No. We Don’t Have an App for That.

People often ask if there’s an InQuicker or PatientPrompt app. Our answer is a simple one (“no”), but the reasoning behind our web-based (versus app-based) …