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February 13, 2017

10 Steps to Surviving – And Succeeding – At #HIMSS17

In just a few short days, health professionals from around the globe will converge in Orlando, Florida for the 2017 HIMSS Annual Conference & Exhibition. …

February 10, 2017

Enhance Your Workforce Environment by Avoiding the Quit & Stay Phenomenon

Making work a place people want to be can seem like a daunting task, however, creating an engaging company culture can do just that. Shari …

February 07, 2017

Office Visits Begin Online. Is Your Digital Experience Meeting Patient Expectations?

For many consumers, the process of purchasing goods and services doesn’t begin in an actual store – it begins online. The same can be said …

February 01, 2017

Consumers Crave Mobile-friendly Communications – Patients Do, Too

Patients are deciding where they will take their healthcare needs more than ever before. One main factor in this new decision making process is the …

January 30, 2017

The Healthcare Chasm: Patients or Consumers?

What do you call the people who go to the doctor and use your healthcare system? Are they patients or consumers? Regardless of your answer, …

January 20, 2017

Strengthen Business Relationships with How to Say Anything to Anyone

Communicating in the workplace is one of the most crucial aspects of business – but can also be the most awkward if we don’t have …

December 01, 2016

2017: The Year of Texting

It feels like just yesterday we were talking about 2016 being the year of the digital health boom and EHR/patient portal adoption, and in hindsight, we hit the nail on the head.

November 20, 2016

Reduce Your Patient No-Shows – Realize Results

Does this ever happen to you? Your morning starts with a completely packed schedule but by noon, your calendar looks like Swiss cheese, with a …

November 03, 2016

Healthcare Communications Must Meet Patients’ Evolving Expectations

The prevalence of high deductible plans and premiums is on the rise – and so are patients’ expectations of valuable healthcare and meaningful engagement. And …

October 12, 2016

The Power of Automated Appointment Reminders

Your practice might think that using manual phone calls for appointment reminders is more cost-efficient than automated reminders, but the cost savings can be deceiving …

October 10, 2016

Increase Patient Breast Cancer Awareness

Each year, it is estimated that over 246,660 women in the United States will be diagnosed with breast cancer and more than 40,000 will die. …

October 04, 2016

How can you adapt to growing practice pains?

In a growing practice, you will most likely find yourself with limited resources: time, money, and maybe even staff. Even with these limited resources, you …