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2017: The Year of Texting

Our team spends a lot of time talking about integration. After all, when the health systems and hospitals we partner with want to deliver a …

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April 01, 2016

We’re Focused on Integration in More Ways Than One

Our team spends a lot of time talking about integration. After all, when the health systems and hospitals we partner with want to deliver a …

March 28, 2016

No-Shows? No Problem.

Chances are, you know it better than anyone: No-shows can have a significant impact on your bottom line, because a missed appointment means that your …

Selling Your Funeral Home Services in Seven Steps

Superb service speaks for itself – especially in the funeral profession. More often than not, potential customers are under heightened stress and suffering emotional turmoil. …

March 14, 2016

The Power of Text to Win Against Chronic Disease

In a recent Harvard Business Review article titled “Technology Is Helping Shape the Future of Healthcare,” chronic disease takes center stage – its costs (7 …

March 08, 2016

Where Did My Customers Go? Get More Customers. Keep More Customers.

Customers are the bread and butter of any business. But many companies neglect to provide outstanding service to their existing customers – making them more …

February 19, 2016

Meet the Alpha Daughter

What do Uber, Shazam and Facebook – three of the most popular apps on the iTunes Apple Store – have in common? Each provides immediate …

February 12, 2016

Finding the Perfect Healthcare Match

With Valentine’s Day right around the corner, single and attached people alike have relationships on their minds. They may be reflecting on how they found …

February 11, 2016

Be the Best at Being Accessible and You Will Win

A majority of today’s consumers believe that technology leads to better healthcare. Specifically: 58% believe that technology leads to better care[1] and 77% think that …

February 08, 2016

Better Business Communications: How to Say Anything to Anyone

Business communications and working relationships aren’t always comfortable, but that doesn’t mean they need to be difficult. In establishing expectations and building a sense of …

January 15, 2016

Welcome 2016. Welcome the New Customer Experience

As we rang in 2016, many of us set new goals to conquer. Some are similar to goals we’ve set over the last several years …

January 06, 2016

New Year. New Opportunities to Engage Your Patients

It’s a new year, and with it comes new opportunities to engage your patients in their healthcare. Why is patient engagement so important? Because the …

December 15, 2015

Why Choose Online Self-Scheduling?

With a new year comes new opportunities for hospitals and health systems to continue to evolve into the patient-centric forms being called for by the …