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4 Ways to Securely Engage with your Patients in a Digitally Focused Market

Running a successful organization in which staff and leadership are both satisfied and most productive can be difficult. Shari Harley, founder and president of Candid ...
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March 09, 2017

How Can Your Organization Be a Best Company?

Running a successful organization in which staff and leadership are both satisfied and most productive can be difficult. Shari Harley, founder and president of Candid …

February 28, 2017

True or False: Online Reviews Support Patient Acquisition Efforts

Do online reviews support your healthcare organization’s patient acquisition efforts? The answer is simple: yes. Healthcare organizations that reply to online reviews in a professional …

February 13, 2017

10 Steps to Surviving – And Succeeding – At #HIMSS17

In just a few short days, health professionals from around the globe will converge in Orlando, Florida for the 2017 HIMSS Annual Conference & Exhibition. …

February 10, 2017

Enhance Your Workforce Environment by Avoiding the Quit & Stay Phenomenon

Making work a place people want to be can seem like a daunting task, however, creating an engaging company culture can do just that. Shari …

February 07, 2017

Office Visits Begin Online. Is Your Digital Experience Meeting Patient Expectations?

For many consumers, the process of purchasing goods and services doesn’t begin in an actual store – it begins online. The same can be said …

February 01, 2017

Consumers Crave Mobile-friendly Communications – Patients Do, Too

Patients are deciding where they will take their healthcare needs more than ever before. One main factor in this new decision making process is the …

January 30, 2017

The Healthcare Chasm: Patients or Consumers?

What do you call the people who go to the doctor and use your healthcare system? Are they patients or consumers? Regardless of your answer, …

January 20, 2017

Strengthen Business Relationships with How to Say Anything to Anyone

Communicating in the workplace is one of the most crucial aspects of business – but can also be the most awkward if we don’t have …

December 01, 2016

2017: The Year of Texting

It feels like just yesterday we were talking about 2016 being the year of the digital health boom and EHR/patient portal adoption, and in hindsight, we hit the nail on the head.

November 20, 2016

Reduce Your Patient No-Shows – Realize Results

Does this ever happen to you? Your morning starts with a completely packed schedule but by noon, your calendar looks like Swiss cheese, with a …

November 03, 2016

Healthcare Communications Must Meet Patients’ Evolving Expectations

The prevalence of high deductible plans and premiums is on the rise – and so are patients’ expectations of valuable healthcare and meaningful engagement. And …

October 12, 2016

The Power of Automated Appointment Reminders

Your practice might think that using manual phone calls for appointment reminders is more cost-efficient than automated reminders, but the cost savings can be deceiving …