For full functionality of this page it is necessary to enable JavaScript. Here are the instructions how to enable JavaScript in your web browser Post-discharge & Patient Satisfaction Surveys Archives - Stericycle Communication Solutions
October 07, 2015

Physician’s Guide to Proactively Communicating With Patients

Life is busy, and it can be easy for patients to lose track of appointments or other aspects of their treatment. As a result, it’s …

May 26, 2015

Improving Patient Experience for a Stronger Bottom Line

“Patient experience” is a huge buzzword in healthcare today, with many regulations and efforts focused on improving the experiences patients have before, during and after …

February 12, 2015

Mission Possible: Reducing Readmissions

Along with reducing emergency department visits and the cost of healthcare overall, U.S. healthcare reform has been aimed at reducing hospital readmissions. A look at …

November 27, 2014

Bridging Post-Discharge Gaps in Care

The days and weeks following patient discharge from the hospital are among the most precarious in terms of gaps developing in care regimens. Even though …

November 01, 2014

Mobile Health Technology Doesn’t Necessarily Grow Patient Engagement

Personal digital technologies offer tremendous potential in terms of increasing patient access to care and patient engagement. The challenge is converting potential to actual results. …

October 18, 2014

Post-Discharge Calls: A Key Factor in Patient Engagement

According to a recent article in InformationWeek Healthcare, it’s physicians and not hospitals that are likely to struggle more with adjusting to the new world …

September 03, 2014

Ensuring Robust Communication with Patients Between Office Visits

With healthcare dynamics shifting away from episodic care toward value-based care, physicians could very soon start seeing larger patient volumes. Patient engagement will be key …

September 02, 2014

As One Way to Increase Patient Access to Care, Telemedicine Catches on Slowly

Digital communication technologies have begun to profoundly impact industries of all kinds by shrinking geographic distances and expanding choices for consumers who have access to …

August 12, 2014

Appointment Reminders Boost Operational Efficiency, Patient Engagement

It’s not as though the concept of appointment reminders is brand new to physician practices. Most practice administrators recognize that appointment reminders are a tool …

July 03, 2014

Improving HCAHPS Scores: Not Just a Clinical Matter

Patient communication is critical to improving your HCAHPS scores. There is a growing awareness among hospital executives that increasing Hospital Consumer Assessment of Healthcare Providers …

June 24, 2014

Population Health Management: Achieving Better Care

The idea of population health management has been getting more attention in recent years. As the shift to value-based care continues, it will be increasingly …

June 17, 2014

Call Centers: For Leaner, Better Healthcare Delivery

Based on an article by Steve Whitehurst, vice president and general manager of Stericycle Communication Solutions, in the June/July 2014 issue of AnswerStat Healthcare is undergoing …