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December 03, 2018

4 Ways Millennials Impact the Healthcare World

Baby boomers were a hugely influential generation of their time, but the focus has since shifted to millennials. Millennials hold a lot of influence on …

October 01, 2018

4 Key Ways To Acquire New Patients

Competition for new patients is quickly escalating with the introduction of retail easy-to-connect clinics, telemedicine appointments, and freestanding Urgent Care clinics. But acquiring new patients …

August 27, 2018

Creating Customer Experiences That Count

You’ve probably heard the saying “the customer is always right” more times than you can count – but do you give that phrase the full …

August 09, 2018

Why Leverage a Communication Partner?

Looking to increase your revenue and customer loyalty? Outsourcing calls is just one way to accomplish this. Many businesses opt to manage communications in-house because …

August 07, 2018

3 Ways Technology Is Transforming the Nonprofit Industry

Technology has transformed the way people shop for clothes, pick stock options, and choose a movie. So, it’s no surprise that technology has impacted the …

June 05, 2018

4 Techniques to Boost Donor Acquisition & Fundraising Results

Fundraising as we know it has changed. With the rise of consumerism and more accessible technology, nonprofit organizations must now go to different levels to …

May 24, 2018

Improve Patient Accountability with These 3 Tips

In the United States, seven of the top 10 leading causes of death are chronic diseases. As a result, more healthcare providers are stressing the …

March 16, 2018

Donors Want Convenient Nonprofit Experiences

In today’s increasingly competitive market, deciding what nonprofit organization to donate to can be a difficult process. Sometimes, it may even come down to how …

January 29, 2018

5 Ways to Get Customer Communications Right

If your communication strategy doesn’t create personalized customer experiences in 2018, you may very well lose loyal customers. According to Salesforce, 52 percent of consumers …

November 06, 2017

Web Lead Acquisition: Don’t Leave Them Hanging

Last week we talked about three basic ways to acquire web leads: SEO, social, and paid advertising. Today we’re going to focus on what to …

October 30, 2017

Web Lead Acquisition: Are You Doing It Wrong?

If you have any sort of web presence, you likely count on leads from internet. The question is, are you doing it right? From organic …

October 26, 2017

Top Trends to Win In the Funeral Home Profession

You treat your families with care, compassion, and professionalism; it’s likely why you’re funeral home is so successful. But in today’s increasingly competitive market, families …