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December 10, 2018

An Answering Service for the Holiday Season

The holiday season is officially in full swing, so no matter what business you’re in, it’s a busy time both at home and in the …

December 03, 2018

4 Ways Millennials Impact the Healthcare World

Baby boomers were a hugely influential generation of their time, but the focus has since shifted to millennials. Millennials hold a lot of influence on …

November 28, 2018

Growing Your Funeral Home Business In Three Easy Steps

Preparing and pre-planning for a death event is becoming more popular. By hosting events to help families pre-plan, you benefit not only your business and …

November 05, 2018

Answering Services Aren’t Just For Big Business

In this era of instant gratification, customers not only want quick and painless answers, they expect them. Running a small business and keeping up with …

October 25, 2018

Is Your Customer Experience Scary?

As Halloween approaches, our minds willingly wander down dark alleys, encountering ghoulish creatures and spooky specters, seeking out a good scare. When your customer experience …

October 23, 2018

Answering Services: A Must-Have For Healthcare Providers

With a healthcare answering service, you no longer need to choose between the number of patients you can help and the level of quality you …

September 24, 2018

3 Myths Surrounding Legal Answering Services

We live in a time where people want prompt answers to their questions. Utilizing a legal answering service within your law firm can eliminate the …

September 12, 2018

3 Benefits Of Utilizing An Answering Service In Your Small Business

Many businesses are utilizing answering services to provide better customer experiences. But in today’s technological world, it takes more than a voice delivering a pleasant …

August 17, 2018

Make Every Legal Intake Opportunity Matter

Is your firm unable to answer calls 24/7? Does your firm struggle to efficiently gather information from clients? Is prioritizing calls for effective follow-up easier …

August 14, 2018

Establishing Efficiency in Your Healthcare Organization

The world is more digitally-inclined than ever. With Americans checking their phones 80 times a day, it should come as no surprise that patients who …

August 13, 2018

4 Misconceptions You May Have About Answering Services

There are many misconceptions surrounding answering services– including if they can help businesses at all. The truth is that answering services can positively transform the …

August 09, 2018

Why Leverage a Communication Partner?

Looking to increase your revenue and customer loyalty? Outsourcing calls is just one way to accomplish this. Many businesses opt to manage communications in-house because …