Call Center Solutions

 We have merged two of our most powerful capabilities—responsive live voice and advanced communication technologies—into robust solutions that allow you to provide service to customers that goes “above and beyond the call.”

One-call resolution via transactional solutions

Our transactional solutions give callers one-call resolution to their inquiries and extend your business capabilities while enhancing your brand:

  • Soft sales
  • Appointment scheduling
  • Payment processing

Outbound solutions add value

We also offer proactive outbound services that deepen customer relationships, including:

  • Customer surveys
  • Customer service follow-up calls

Area Resources for Community and Human Services (ARCHS) Case Study

This case study demonstrates how our call center services can maximize program participation.

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Commercial Call Center Services Case Study

This case study shows how our Call Center Services can support product or service launches.

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