Residential and commercial specialty contractors need to secure new business and nurture existing relationships by answering every customer call with expertise, no matter the time of day.
As an HVAC, plumbing, or electrical contractor, you can’t always answer every customer call—but you also can’t afford to miss a single customer interaction or new lead. Stericycle Communication Solutions helps ensure that your business addresses every customer question, concern, or appointment request—regardless of the time of day. By partnering with a team of experts for your critical business communications, you can stay focused on the hands-on, customer-facing work you do best.
Call Center Solutions
Stericycle Communication Solutions provides a wide range of customized call center services to help contractors enhance engagement, overall satisfaction, and organizational performance. A comprehensive suite of communications solutions delivers measurable results via the following offerings:
- After-Hours Answering Service
- Virtual Receptionist
- Automated Communication Services
Automated Communication Solutions
You’ll be able to connect your brand with your customers like never before using email, voice, and text with automated communication solutions. These messages offer new ways to increase revenue and enhance the customer experience. Automated communication solutions include:
- Appointment Follow-Up
- Appointment Reminders
- Billing Reminders
- Mass Notifications
- On Hold Messaging