About Stericycle Communication Solutions

Stericycle Communication Solutions is a diversified service offering of Stericycle, Inc. We are one of North America’s leading providers of customer communication solutions for commercial businesses and healthcare organizations. We consolidated the capabilities of numerous businesses that offer best-in-class call center services—and invested robust resources in infrastructure, technology and team member education to further enhance these services.

Learn more about Stericycle Communication Solutions, it’s vision, career opportunities, as well as our parent company, Stericycle.


To offer communication solutions that combine a human touch and the appropriate technology to create a unique experience for customers.


The following core values serve as guideposts for all team members when making decisions that affect our business relationships. These values serve as a daily reminder of who we are, what we believe in and how we strive to treat colleagues, clients and each and every caller.

  • INTEGRITY: We are honest and open in our interactions with others. When making decisions, we always do the right thing.
  • ACCOUNTABILITY: We take ownership of our own actions and we focus on solutions rather than placing blame. We deliver on our promises.
  • ONE TEAM. ONE GOAL: No matter what the goal is, we do it as a team. We sacrifice for others and share successes and failures together.
  • CUSTOMER FIRST: Whether the client is external or internal, we prioritize our activities to exceed our client’s expectations.
  • CONTINUOUS IMPROVEMENT: We are unwilling to accept the status quo and will always strive to attain higher levels of performance.
  • ENJOYING OUR WORK: We have a spirit of camaraderie and a culture that fosters employee engagement and loyalty.