OUR STORY

Stericycle, Inc. is a global business-to-business services company that provides highly specialised solutions to commercial businesses of all sizes. Founded in 1989, Stericycle has consistently grown to become a leader across a range of complex and highly regulated market sectors. With over 19,000 employees operating from 550 global locations, Stericycle is the partner of choice for many global brands.

Stericycle Communication Solutions is one of North America’s leading providers of customer communication solutions. By consolidating the capabilities of numerous businesses, Stericycle Communication Solutions provides high quality telephone answering, appointment scheduling, and automated communication services. We combine a human touch with innovative technology to deliver best-in-class communication services.

OUR MISSION

To offer communication solutions that combine a human touch and the appropriate technology to create a unique experience for customers.

CORE VALUES

The following core values serve as guideposts for all team members when making decisions that affect our business relationships. These values serve as a daily reminder of who we are, what we believe in and how we strive to treat colleagues, clients and each and every caller.

  • INTEGRITY
    We are honest and open in our interactions with others. When making decisions, we always do the right thing.
  • ACCOUNTABILITY
    We take ownership of our own actions and we focus on solutions rather than placing blame. We deliver on our promises.
  • ONE TEAM. ONE GOAL
    No matter what the goal is, we do it as a team. We sacrifice for others and share successes and failures together.
  • CUSTOMER FIRST
    Whether the client is external or internal, we prioritize our activities to exceed our client’s expectations.
  • CONTINUOUS IMPROVEMENT
    We are unwilling to accept the status quo and will always strive to attain higher levels of performance.
  • ENJOYING OUR WORK
    We have a spirit of camaraderie and a culture that fosters employee engagement and loyalty.