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WE ARE YOUR "COMMUNICATION HUB"

Comprehensive call center services for all your communication needs.

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Partnering With You Every Step Of The Way

Superior healthcare and commercial communication services delivered 24/7

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WE ARE THE CENTER OF EXCELLENCE

By investing in the right technology and people, we inspire trust, foster excellence and grow business

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Working As a Team Toward a Shared Goal

When it comes to best-in-class customer service, our engaged and committed team members make all the difference.

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WHO WE ARE

When you need an effective and consistent presence at any time of the day or night, count on Stericycle Communications Solutions. We offer an unparalleled, comprehensive portfolio of solutions to help healthcare and commercial organizations of all types enhance customer experience and engagement improve revenue, streamline efficiency and, ultimately, build better brands.

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HEALTHCARE SOLUTIONS
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Helping healthcare organizations of all types close gaps in communication for improved patient engagement, and a healthier bottom line. LEARN MORE

COMMERCIAL SOLUTIONS
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We offer professional communication solutions to help both large and small businesses better connect with their customers. LEARN MORE

 

SEE WHAT OUR SOLUTIONS DO

 

AFTER HOURS ANSWERING SERVICE

AFTER HOURS ANSWERING SERVICE

In a 24-hour world, you need to stay connected with your customers. Our After Hours Answering services feature live-voice response, customizable scripting and message dispatching for a seamless customer experience and consistent communication.

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AUTOMATED SOLUTIONS

AUTOMATED SOLUTIONS

Free up employees’ time so they can focus on other important work. Our automated solutions, such as appointment reminders and outbound messaging, save time and money while increasing patient satisfaction.

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CONFIDENTIAL MESSAGING

CONFIDENTIAL MESSAGING

Confidential messaging delivery ensures secure, compliant and consistent message delivery through a trusted centralized source, giving patients easy access to their confidential messages 24 hours a day.

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DAYTIME CALL MANAGEMENT

DAYTIME CALL MANAGEMENT

Respond to increases in patient and call volume without decreasing the level of support your office provides. Our Daytime Call Management services include scheduling appointments, providing live-voice assistance and message delivery, thereby enhancing the patient and consumer experience.

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POST DISCHARGE FOLLOW-UP

POST DISCHARGE FOLLOW-UP

Gain valuable feedback and lower readmission rates—all through a personal phone call. Our Post-Discharge services ensure patients are following wellness plans and connect patients to network physicians for follow-up care.

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VIRTUAL RECEPTIONIST

VIRTUAL RECEPTIONIST

Never let a customer go to voicemail again. Our Virtual Receptionist services include answering calls, scheduling appointments and providing customers with live-voice assistance and message delivery, so you can focus on customers during the day and maintain work-life balance after hours.

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